Privacy Policy

Our Commitment to Your Privacy

At Lutharioneqs, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and financial planning consultation services

We believe transparency is essential for building trust, so we've written this policy in clear, straightforward language

Information We Collect

We collect information in several ways to provide you with personalized financial planning services and improve your website experience

• Personal identification information including your name, email address, phone number, and postal address
• Contact preferences and communication history from consultations and inquiries
• Website usage data including pages visited, time spent on site, and interaction patterns
• Technical information such as IP address, browser type, device information, and cookies

How We Use Your Information

We use the information we collect for specific, legitimate purposes related to providing our financial planning services

• Providing personalized financial consultations and analytical reviews
• Communicating with you about appointments, services, and relevant financial information
• Improving our website functionality and service quality based on user feedback and behavior
• Complying with legal obligations and protecting our legitimate business interests

Legal Basis for Data Processing

Under applicable privacy laws, we process your personal information based on the following legal grounds

How We Share Your Information

We do not sell your personal information to third parties. We may share your data only in the following limited circumstances

• Trusted service providers who help us operate our website and deliver our services under strict confidentiality agreements
• When required by law, legal process, or to protect our rights and the safety of our users
• With your explicit consent for specific purposes you have approved

Data Security and Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments

Data Retention Periods

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Generally, we keep client consultation records for 7 years and website analytics data for 2 years

Your Privacy Rights

You have several rights regarding your personal information, depending on your location and applicable privacy laws

• Access the personal information we hold about you and receive a copy of your data
• Request correction of inaccurate or incomplete personal information
• Request deletion of your personal information under certain circumstances
• Request limitation of processing your personal information in specific situations
• Request transfer of your data to another service provider in a machine-readable format
• Object to the processing of your personal information for direct marketing purposes

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience, analyze usage patterns, and provide personalized content

For detailed information about our cookie practices, please review our Cookie Policy Cookie Policy

Children's Privacy Protection

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes through email or prominent website notices before the changes take effect

Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us